Frequently Asked Question

Epic Game Store: Windows 8.1 fail to run the game - Missing DLL / Component required
Last Updated 5 years ago

  • An error appears "DLL is missing" when I try to start the game from Epic Game Store
  • An error appears "The following component(s) are required to run this program: Microsoft Visual C++ 2015 Runtime" when I try ti start the game from Epic Game Store

You must install redistributable package shipped with the game:
  • Explore the installed game location ([EGS games folder]\TheSinkingCity)
  • Go to "Redists" folder
  • Install vc_redist.x64.exe Visual C redistributable from "vc2015"
  • Follow on-screen installation instructions
  • After installation restart the PC and try to launch the game

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