Frequently Asked Question

Game doesn't launch / black screen after loading (SH5)
Last Updated 4 days ago

Q: The game doesn't launch.
Q: I have a black screen after starting "New game" from the game menu8

A: This game depends on the PhysX System Software and in some cases it's unable to use it.
To fix these issues, please perform the steps below for your OS.

WIndows
:
1. Install NVIDIA PhysX System Software
2. Proceed with either of the options below:

Option A: restart Windows
This will allow the game to find PhysXLoader.dll in the PhysX directory (which is written in the system variable "Path")

Option B: copy PhysXLoader.dll to the game directory
- open the game directory
On the Steam Library open the game Properties, "Installed Files" and click "Browse"
- open the PhysX directory
C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common\
- Copy PhysXLoader.dll from the PhysX directory to the game directory

Linux/SteamOS:
1. Switch to the desktop mode
2. Install Protontricks (with KDE Discover or using instructions from the Flathub)
3. Install "physx" package for the game:
- Launch Protontricks
- Select an appropriate game from the list
- Choose "Select the default wineprefix"
- Choose "Install a Windows DLL or component"
- Select and install "physx" package

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