Frequently Asked Question
Texts are illegible or the game is freezing.
Last Updated 4 years ago
Q: Texts are illegible or the game is freezing.
A: Ensure that your system is compatible with "The Silver Earring" minimum system requirements. Update your graphics driver if necessary.
If you do not know what your video card adapter is you can perform a dxdiag check.
What is a Dxdiag?
DxDiag is a diagnostic tool that provides all technical info of your computer (as the name of your graphic card, space available on your hard drive or the version of the OS) No confidential info is given.
How to create a DxDiag?
1. Click "Start" then "Run..." or press Win and R keys together
2. In the field Open, type the command DXDIAG then click OK
3. Wait till the program finishes to collect all data
4. In the DxDiag window, click on the button Save All Information
5. Choose the place where you wish to save it and click Save
6. Once the save done, you can close the DxDiag window and open the file DxDiag.txt
On your dxdiag you can find the name of your video card, look for "display devices" and "card name", once you have the name, you can go to manufacturer web site (www.intel.com, www.nvidia.com, www.amd.com) and update from there.
Note that for Notebook and laptop, you have to go to the computer manufacturer web site to find the right drivers.
A: Ensure that your system is compatible with "The Silver Earring" minimum system requirements. Update your graphics driver if necessary.
If you do not know what your video card adapter is you can perform a dxdiag check.
What is a Dxdiag?
DxDiag is a diagnostic tool that provides all technical info of your computer (as the name of your graphic card, space available on your hard drive or the version of the OS) No confidential info is given.
How to create a DxDiag?
1. Click "Start" then "Run..." or press Win and R keys together
2. In the field Open, type the command DXDIAG then click OK
3. Wait till the program finishes to collect all data
4. In the DxDiag window, click on the button Save All Information
5. Choose the place where you wish to save it and click Save
6. Once the save done, you can close the DxDiag window and open the file DxDiag.txt
On your dxdiag you can find the name of your video card, look for "display devices" and "card name", once you have the name, you can go to manufacturer web site (www.intel.com, www.nvidia.com, www.amd.com) and update from there.
Note that for Notebook and laptop, you have to go to the computer manufacturer web site to find the right drivers.